• How To Set Up My Device to Use Regal
• Agent Guide: The Agent Desktop
• How to Add More Than One Phone Number or Email Address to a Contact
• How to Work with Email
• How to Subscribe to Regal.io's Status Updates
• How to Track and Manage Contacts You Own
• Error & Alert Messages
• How to Hard Refresh?
• Hardware and network requirements
• Welcome to Regal
• What is Regal?
• Regal Lexicon (Terms You Should Know)
• Logging in to Your Regal Account
• Changing Your Activity Status
• How to Edit a Contact's Profile
• What exactly are tasks?
• How to Work on Your Tasks
• How to Accept A Task
• How to Snooze a Task
• How to Cancel a Task
• How to Complete a Task
• What does Multitasking look like?
• How to Make A Call
• How to Receive Calls
• How to Transfer a Call
• How to Leave a Voicemail Message
• How to Pause Call Recordings
• What are ASAP Callbacks?
• How to Schedule a Callback or Create a Reminder Task
• How to Work with SMS Tasks